Support & Maintenance
Specialized services company, one of our objectives would be to provide fast, reliable , and convenient 24×7 SLA “ Service level agreements “ as well as proactive services which is highly appreciated by customers and willingness to pay for these services.
ACC have a 24/7 contact center that receives and monitor service call until completion and customer satisfaction. ACC has been recognized its afford to give the best customer service by having ISO9001-2000, the worldwide standard of customer satisfaction.
Maintenance contracts one of the main services of ACC is to ensure that their companies do not suffer any business downtime. Maintaining your hardware which in the vast majority of cases proves more cost effective than purchasing new equipment. Many different types of maintenance contract are available. Most are on-site contracts where an engineer comes to your premises to fix the problem.SLA Valued Customers