Techno Functional Consultant (Human Resources &Payroll)

Salmiya, Kuwait


• A bachelor’s degree or higher in computer science, information systems, business administration, human resources, or a related field.

• Certifications in the proposed ERP solution, such as SAP, Oracle, etc.

• Certifications in cloud computing, such as AWS Certified Solutions Architect, Google Certified Professional Cloud Architect, or Microsoft Certified Azure Solutions Architect.

• Certifications in related technologies such as SQL, data analysis, business analysis, specific programming languages & security.


o At least 6+ years of experience in ERP implementation, configuration, customization, integration, and support.

o Experience in the airline industry and its specific human resources needs and regulations is a must including localization.

o Ability to communicate effectively with both technical and non-technical stakeholders.

o Bilingual and knowledge of Kuwaiti labour law.

Duties and responsibilities (but not limited to):

- Analyze the client’s human resources processes & localization, requirements, and pain points.

- Design, develop and test ERP solutions that meet the client’s needs and expectations.

- Provide training, documentation, and post-implementation support.

- Coordinate with other consultants, developers, and stakeholders to ensure smooth delivery of the project.

- Ensuring compliance with the airline industry regulations and policies regarding data privacy, security, and governance.

- Communicate effectively with the client and manage expectations and risks.

- Troubleshoot and resolve any issues or challenges that arise during the project.

- Provide feedback and suggestions for continuous improvement of the ERP software and the consulting services.