• A bachelor’s or higher in education, training, communication, or a related field.
• Certifications in the proposed ERP solution, such as SAP, Oracle, etc.
• Certifications in cloud computing, such as AWS Certified Solutions Architect, Google Certified Professional Cloud Architect, or Microsoft Certified Azure Solutions Architect.
• Certifications in related technologies such as SQL, data analysis, business analysis, specific programming languages & security.
o At least 5 years of experience in designing and delivering training programs for ERP systems, training end-users on ERP systems; strong presentation, communication, and facilitation skills; and knowledge of the airline industry and the chosen ERP system.
Duties & Responsibilities:
- Design and deliver training programs for the end-users of the ERP system.
- Use various training methods and techniques to suit different learning styles and needs.
- Evaluate the effectiveness of the training programs and provide feedback for improvement
- Update and revise the training materials as needed.